An Empirical Analysis of the Relationship between Working Condition and the Effectiveness of Employees in Commercial Banks in Cross River State

The research study examined the relationship between working conditions and the effectiveness of employees in commercial banks in Cross River State, Nigeria. The study was aimed at determining the relationship between working condition variables such as remuneration, office design and their relationship with the effectiveness of employees. The study adopted the survey design. Data were gathered from both primary and secondary sources. The purposive and proportional stratified sampling technique were used in selecting two hundred and thirty two (232) respondents from a population of 584 bank staff. The questionnaire and key informant interview were used as the instrument of data collection. The collected instrument was coded and statistically analysed using Pearson Product Moment Correlation tested at 0.05 level of significance. Result revealed that there is statistically considerable relationship between remuneration and effectiveness of employees in commercial banks in Cross River State, Nigeria and a significant relationship between office design and effectiveness of employees in commercial banks in Cross River State, Nigeria. The study therefore concludes that there is a significant relationship between working conditions and the effectiveness of employees in commercial banks in Cross river State, Nigeria. The study therefore recommends among other things that Bank management should have in place good working condition for employees that will help to boost their morale and make them more effective.

Keywords: Working conditions, effectiveness of employees, remuneration, office design.